退款政策

1. Due to hygiene, all products cannot be returned or exchange

2. If you need to return or refund the product due to the incorrect delivery quantity, please contact us during the day of confirming the receipt of the goods. Only returned products must be in an unused condition, together with all parts and accessories supplied with the product, including original packaging. 

3. The product pictures published on our site are for reference only. We do not accept the request to replace the product on the basis that the product does not match the website. For product details, please refer to the instructions on the package.

4.  Pets Life reserves the right to make final decisions.